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ISO 9001 FAQ

What is ISO ?

ISO (International Organization for Standardization) is the world's largest developer and publisher of International Standards.

ISO is a network of the national standards institutes of 163 countries, one member per country, with a Central Secretariat in Geneva, Switzerland, that coordinates the system.

ISO is a non-governmental organization that forms a bridge between the public and private sectors. On the one hand, many of its member institutes are part of the governmental structure of their countries, or are mandated by their government. On the other hand, other members have their roots uniquely in the private sector, having been set up by national partnerships of industry associations.

Therefore, ISO enables a consensus to be reached on solutions that meet both the requirements of business and the broader needs of society.

Because "International Organization for Standardization" would have different acronyms in different languages ("IOS" in English, "OIN" in French for Organisation international de normalisation), its founders decided to give it also a short, all-purpose name. They chose "ISO", derived from the Greek isos, meaning "equal". Whatever the country, whatever the language, the short form of the organization's name is always ISO. Source ISO website

What is ISO certification?

ISO 9000 is a family of standards for quality management systems. ISO 9000 is maintained by ISO and is administered by accreditation and certification bodies. The ISO 9001 standard contains requirements affecting virtually all aspects of any company. Because ISO 9001 is designed for any company of any size and in any industry, the requirements are rather broad . A company or organization that has been independently audited and certified to be in conformance with ISO 9001 may publicly state that it is "ISO 9001 certified" or "ISO 9001 registered". Certification to an ISO 9001 standard does not guarantee any quality of end products and services; rather, it certifies that formalized business processes are being applied.

What is accreditation?

Accreditation is the voluntary process of being a certified as meeting minimum requirements designated by an accrediting agency. Accreditation is both a status and a process. As a status, accreditation provides public notification that an institution or program meets standards of quality set forth by an accrediting agency. Getting ISO certification through an accredited certification registrar increases credibility of your ISO certificates among your customers.

Why to get your company ISO certified?

ISO is a symbol of Quality. Today every industry wants to make its product or service best in the competitive market. By Implementing ISO 9001:2008(Quality management System) in your organization you can ensure delivery of defect free product /services in competitive fee. Moreover this will increase efficiency and hence image of your organization. Some benefits of ISO 9001:2008. certification are as follows:-
-> Improve customer satisfaction and loyalty.
-> Improve morale and motivation within the organisation.
-> Improve internal working conditions leading to less errors.
-> Increased the profits margins
-> Enhanced status.

How to get ISO certificate?

Obtaining ISO certification might appear to be a confusing process at first, but it's not as difficult as it seems. If you have a small company, you might not have the resources to hire a consultant, but any company can get ISO certification, no matter how small, and by following these steps, you can even do it yourself.:-
1) Educate Yourself on relevant ISO standard.
2) Perform your own preliminary audit using audit checklists available on our website
3) Establish the roles of various managers and staffs
4) Prepare Process Diagrams and se up controls and documentation for each process
5) Prepare Documentation- documents for daily tasks such as ordering, customer relations, production, 6) R&D, quality control and more.
7) Staff Training- train your staffs on the ISO process and what it entails
8) Pre-Certification Audit- do an internal assessment of your organization
9) Certification Audit- Invite a certification registrar for certification audit.

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